Clear answers. Useful tools.
Resources for every side of the billing conversation.
Practical guidance for patients, medical office teams and practices considering professional billing support.
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Choose the information meant for you. Each section stays focused, so visitors can find the right help without sorting through a long page of unrelated information.
Plain-language help for understanding insurance, bills and the steps that happen before and after a medical visit.
Understanding Your Medical Bill
See what common charges and balances mean.
Read moreEOB vs. Medical Bill
Learn why these two documents are not the same.
Read moreInsurance Terms in Plain Language
Understand copays, deductibles, coinsurance and other common terms.
Read morePrior Authorizations
Learn what patients should know before care is scheduled.
Read moreProtect your privacy: Protect your privacy: Please contact your medical practice directly about a specific bill or claim. Do not send medical details through this public page.
Useful checklists and guidance to help office managers reduce rework, prevent denials and see what needs attention.
Insurance Verification Checklist
Confirm coverage before the patient arrives.
Read moreDenial-Prevention Checklist
Catch common claim problems before submission.
Read moreAuthorization Tracking Guide
Keep dates, visits and approvals from slipping.
Read moreMonth-End Billing Review
A practical review of A/R, denials and cash flow.
Read moreClean-Claim Checklist
Review essential information before claims are submitted.
Read moreEHR and Workflow Readiness
Identify gaps before changing or improving systems.
Read moreGet a clear picture of our services, working relationship and what your practice can expect before making a decision.
Services Overview
See the billing and practice support available.
Read moreIs Billing Support the Right Fit?
Review signs that outside assistance may benefit your practice.
Read morePractice Readiness Assessment
Understand where your billing operation stands today.
Read moreWhat Onboarding Looks Like
See a straightforward explanation of the transition process.
Read moreSystems We Work With
Review Fate MBS's EHR, practice-management and payer-tool experience.
Read moreFrequently Asked Questions
Find answers about communication, reporting, security and service.
Read moreStill not sure where to begin?
Tell us what is creating the most frustration in your practice.